Is KztOne an electronic medical records system?

No. KztOne manages appointments, billing, stock, communication and access control. Clinical records belong in a dedicated EMR; KztOne can store a reference to them.

Can the AI talk to patients on WhatsApp?

Yes, for bookings, hours, services and payments. It is configured not to give medical advice and hands over to staff for clinical questions.

How is patient data protected?

Each workspace is isolated at the database level, credentials are encrypted, access is role-based and sensitive actions are audited. See the security page for details.

Which plan fits a clinic with 3 doctors and 5 staff?

Growth for scheduling, approvals and roles; Business if you need the full audit history and more users.

KztOne for Clinics & Healthcare Providers

Fewer missed appointments, cleaner billing, tighter access to records

Clinics need reminders that work, bills that are right, consumables that do not run out and records that only the right people can open. KztOne provides the operational layer with role-based access and an audit trail.

Start free for 7 days See pricing

Industry: Healthcare
Modules: 9 highlighted
Templates: 3 preinstalled
Trial: Every feature for 7 days

Appointments and reminders

Book consultations per practitioner with WhatsApp and email reminders. Patients confirm or reschedule by reply. The AI answers opening hours and service questions without giving medical advice.

Per-practitioner calendars
Reminders with confirm or reschedule
Walk-in and follow-up booking
No-show tracking

Billing and consumables

Invoices for consultations, procedures and products with receipts on payment; stock of consumables and pharmacy items with low-stock replenishment and expiry notes.

Service and product invoicing
Receipts by WhatsApp or email
Consumables stock with reorder rules
Supplier purchases with approval

Access control and audit

Patient contact records are restricted by role; sensitive fields are visible only to clinical roles you define. Every access and change to a record is logged. Clinical notes should stay in your medical records system; KztOne links to them, it does not replace them.

Role-based access to patient contact records
Audit log of views and changes (Business and above)
Encrypted credentials and isolated workspace
Export and deletion on request

What you get

Fuller clinics: Reminders cut no-shows.
Accurate billing: Every visit invoiced and receipted.
Controlled access: Roles and audit trails protect records.

Features this setup leans on

Appointment Scheduling
Book meetings, consultations and site visits, with reminders by WhatsApp and email.
Starter and above
CRM & Contact Management
One record per customer with every email, WhatsApp message, order, invoice and note on a single timeline.
Free plan and above
User & Role Management
Invite staff, give each person exactly the access their job needs, and keep a record of who did what.
Free plan and above
Audit Logs
Who changed what, when and from where, for every sensitive record and setting.
Business and above
Invoicing
Professional invoices and quotations with hosted payment pages, reminders and recurring billing.
Free plan and above
Inventory Management
Track stock with an append-only movement ledger, get low-stock alerts, and keep connected stores in step.
Free plan and above
Security & Data Protection
Encryption, tenant isolation with row-level security, secure authentication, backups and export.
Free plan and above
WhatsApp Inbox & AI Auto-Reply
A shared team inbox for your business WhatsApp number with an AI assistant trained on your business.
Free plan and above
Document Management
Store invoices, contracts, receipts and files against the customer, order or deal they belong to.
Free plan and above

Workflows switched on for you

Each one is a When, If, Then rule you can read, test and edit. They start paused until you turn them on.

Invoice overdue → reminder + tell the owner
When an invoice becomes overdue, send the customer a polite reminder with the pay link (email and WhatsApp) and tell the owner.
When invoice overdue · 2 actions
Low stock: restock request with approval
When a product falls to its reorder level, prepare a restock request, tell the managers and wait for a yes before anything is bought.
When inventory stock changed · 3 actions
Payment received → thank-you on WhatsApp
When a payment is confirmed, thank the customer on WhatsApp and tell the owner.
When payment confirmed · 2 actions

Questions

Is KztOne an electronic medical records system?: No. KztOne manages appointments, billing, stock, communication and access control. Clinical records belong in a dedicated EMR; KztOne can store a reference to them.
Can the AI talk to patients on WhatsApp?: Yes, for bookings, hours, services and payments. It is configured not to give medical advice and hands over to staff for clinical questions.
How is patient data protected?: Each workspace is isolated at the database level, credentials are encrypted, access is role-based and sensitive actions are audited. See the security page for details.
Which plan fits a clinic with 3 doctors and 5 staff?: Growth for scheduling, approvals and roles; Business if you need the full audit history and more users.

See it with your own data

Create a workspace, import your records and try every feature free for 7 days.

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